Frequently Asked Questions

Everything you need to know about HeyPass digital business cards. Can't find what you're looking for? Contact us.

Getting Started

How much does HeyPass cost?
HeyPass has paid plans based on how many cards your company needs, from 1 card up to 80, plus custom plans for larger teams. Every plan includes all features.
How do I create a digital business card?
Creating your card is easy: 1) Sign up, 2) Add your contact details and customize your design, 3) Save to Apple Wallet or Google Wallet. The whole process takes about 2 minutes.
What information can I include on my card?
You can include your name, job title, company, phone numbers, email addresses, website, social media links, and more. You can also customize your card with your company logo and brand colors.

Sharing & Compatibility

How do I share my digital business card?
Simply open your Apple Wallet or Google Wallet and display your card's QR code. Recipients scan it with their phone camera to instantly save your contact details. No app needed on their end.
Do recipients need to install an app?
No. Recipients simply scan the QR code on your card, and your contact information is instantly added to their phone's contacts. No app download required on their part.
Does it work offline?
Yes. Once saved to Apple Wallet or Google Wallet, your card is stored locally on your device. You can show it to anyone, anytime, even without an internet connection.
Which countries is HeyPass available in?
HeyPass works worldwide! As long as you have a smartphone with Apple Wallet or Google Wallet, you can create and share your digital business card anywhere.

Features & Updates

Can I update my card after sharing it?
Yes. Edit your phone number, job title, or any other detail, and your card in Apple Wallet or Google Wallet updates automatically. Everyone who scans it from then on saves your new details.
Can I track downloads and installs?
Yes. The analytics dashboard tracks downloads and active installs for every card, split by Apple Wallet and Google Wallet, plus installs over the last 30 days. Company admins also see a breakdown per team member.
Can I use HeyPass for my team?
Yes! HeyPass offers company accounts where you can manage cards for your entire team with consistent branding, centralized control, and team analytics.

Security & Privacy

Is my data secure?
Absolutely. We use enterprise-grade encryption and follow strict security protocols. Your data is stored securely and we never share or sell your information. Learn more in our Privacy Policy.
Is HeyPass GDPR compliant?
Yes. We follow strict data protection regulations including GDPR. You have full control over your data and can request deletion at any time.

Ready to Create Your Digital Business Card?

Set up your card in 2 minutes and share it with a single scan.

Start Your Card